Terms & Conditions

PRICE, QUOTATION VARIATION AND ORDER POLICY.


    • Price estimation is based on Deprint Solutions' current costs of production and, unless otherwise agreed, is subjected to amendment at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs.
    • Clients are to ensure you have read and understood that all confirmed orders made are non-refundable.


    ARTWORKS

    • All work carried out, whether experimentally or otherwise, at client’s request shall be chargeable.
    • An artwork fee may be charged to the client to cover any additional work involved where artwork/copy supplied is not clear and legible or electrical file supplied are damaged or otherwise unsuitable.
    • A maximum of 3 changes in the artwork as requested by the customer is allowed. Any subsequent changes thereafter are liable to additional artwork charge.
    • Artwork fees are non-refundable.
    • Clients do not have the right to claim any artwork and its source or working file created by Deprint Solutions. It is, however, chargeable at client's request.


    PROOFS

    • Deprint Solutions will not accept liability for errors and omission approved by the client.
    • Client is solely responsible for failure to detect errors during the proofing process whether the artwork is supplied by the client or created by Deprint Solutions.


    COLOUR MATCHING AND PRINT QUALITY

    • Deprint Solutions will reproduce colours from the digital files as closely as possible. However in doing so, we may not achieve an exact match in colour and density due to limitations in the proofing.
    • Deprint Solutions will not accept liability for low resolution images supplied by client that print poorly.
    • A variation of 10% plus and minus difference in colour between original materials, proofs and the completed order will be considered acceptable print quality.


    QUANTITY

    • Every endeavour shall be made to deliver the correct quantity ordered. However some variation (5% -10%) is inherent in the print process and it is understood and accepted as reasonable that minor variations are immaterial.


    LIABILITY

    • Deprint Solutions shall not be liable for any loss arising from delay in transit not attributable to the fault of Deprint Solutions.


    MATERIALS SUPPLIES BY CUSTOMER

    • Deprint Solutions may reject any paper; plates or other materials supplied or specified by the client which it considers to be unsuitable.
    • Client shall bear any additional cost incurred if found unsuitable material during production.


    REPRINTS

    • Client must notify Deprint Solutions within 3 working days of order delivery to report any defects discovered in the ordered product. 100% of the product should be returned to Deprint Solutions at the customer’s expense within 6 working days from the date of delivery.


    DELIVERY

    • Deprint Solutions is not liable for any consequential or damages resulting from any delay in shipment or delivery caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Deprint Solutions direct control.


    COPYRIGHT

    • You are solely responsible for your use of content in combination with any other images, graphics, text or other materials you incorporate into the Product(s). You agree that you will not include, or request for the inclusion of, any Intellectual Property Rights in the Product(s) unless you have obtained the appropriate required rights or licences from their respective owners. You warrant that the Product(s) does not infringe upon any Intellectual Property Rights of any third party, will not libel or defame any third party, and are not in contravention of any subsisting and applicable law. By placing an order with Deprint Solutions, you warrant that you have the necessary authority, rights and licences to place the order and you authorize Deprint Solutions to produce the Product(s) on your behalf. You also agree to indemnify and hold harmless Deprint Solutions from all claims, demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred that may arise in connection to the Product(s).


    INSOLVENCY

    • You are solely responsible for your use of content in combination with any other images, graphics, text or other materials you incorporate into the Product(s). You agree that you will not include, or request for the inclusion of, any Intellectual Property Rights in the Product(s) unless you have obtained the appropriate required rights or licences from their respective owners. You warrant that the Product(s) does not infringe upon any Intellectual Property Rights of any third party, will not libel or defame any third party, and are not in contravention of any subsisting and applicable law. By placing an order with Deprint Solutions, you warrant that you have the necessary authority, rights and licences to place the order and you authorize Deprint Solutions to produce the Product(s) on your behalf. You also agree to indemnify and hold harmless Deprint Solutions from all claims, demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred that may arise in connection to the Product(s).


    ILLEGAL MATTER

    • Deprint Solutions shall not be required to print any matter which in its opinion is or may be of an illegal or libelous nature or an infringement of the Intellectual Property Rights or other rights of any third party.


    FORCE MAJEURE

    • Deprint Solutions shall be under no liability if it is unable to perform any obligation which is owed by it to the Customer for any reason beyond Deprint Solutions control, including but not limited to Acts of God, legislation, war, fire, flood, drought, failure of power supply, lock out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the Customer may by written notice to Deprint Solutions terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.


    GOVERNING LAW

    • These terms and conditions and all other express terms of the contract with Customers shall be governed and construed in accordance with the laws of Singapore.


    INFORMATION WE COLLECT

    • Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.


    HOW WE USE YOUR INROMATION

    • Our web site uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various web site services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.


    SHARING YOUR INROMATION

    • We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.